Ashok Kumar, Chief Digital Officer - DataFaktory Tech
By MYBRANDBOOK
Redefined CIO role
To ensure that our organisation plays a disruptor (and not getting disrupted), digital transformation needs to play a comprehensive role. For this, the CIO needs to shed its conventional role and focus on the business perspective more than ever before. A strategic, high level of collaboration with different business unit heads, senior departmental managers is required. Given this, the CIO has the following responsibilities - conceptualise a digital future using industry trends and experiences, embed IT skills into other departments to enable quick learning on the job, implement a common technology platform for easier understanding by all employees, plan for training and development to make digital learning a reality, implement digital KRA’s for each manager during performance reviews, seek external expertise and skills plan the roadmap for business growth.
The CIO has to assume digital leadership in educating the C Suite about different business opportunities that technology can provide.
Innovations & ROI
IT organizations have to innovate or perish. As a consequence, CIOs have to innovate continuously to keep abreast with the latest and emerging technologies like virtualization, robotics, gamification, etc. that can get hotter over the next few years. Innovation has to be supported by an executive commitment in order to realize a solid ROI in innovative projects. CIOs will have to convince how new processes and technologies can deliver immense value for external as well as internal customers.
Key Priorities
At an organizational level, the CIO needs to focus on key areas like - Cybersecurity and Data protection, Reducing Technical Debt, Automation of resource intensive processes, Digitization of the Supply chain.
“Risk management is a key area when it comes to adopting new technologies. The organization should have a well-defined risk management leadership at the core with a high level of credibility and funded sufficiently."
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