Arindam Singha Roy, Head – IT EIUL
By MYBRANDBOOK
Redefined CIO role
Every enterprise, and every CIO, is working out on their unique approach of adapting in this digital era and using technology in new and creative ways to transform their business. The CIO position is constantly evolving to adjust to contemporary IT conditions and obstacles, CIO’s are no longer just operators of traditional IT infrastructure maintenance duties; they’re multifaceted digital frontiersmen trying to find their place in an evolving enterprise. Tasked with the challenges of having to create business value, develop innovative business processes, deal with IT consumerization, take on the big-data challenge, drive the implementation of emerging technology, manage shadow IT and facilitate an increasingly mobile workforce. CIOs are relied upon to lead their companies’ digital advancements by creating an IT strategy that sets the course of innovation while accommodating digital initiatives.
Innovations & ROI
For success, CIOs should embrace change rather than resisting it. A digital operating model with domains brings companies the adaptability for which digital disruptors are known. To move from old to new, companies must make changes in governance, process, organization, culture and workforce. Here are few things to consider:
Define domains with precision: Guided by the business strategy, business model and customer expectations, companies must have a comprehensive view of how to bring together capabilities, assets and authority from across a disconnected enterprise. This is not merely changing the organizational structure. It is changing the entire operating model.
Be deliberate about leadership: Companies should create a new role, a domain owner, who is responsible for the end-to-end functioning of the domain. This leader understands the intersection of business, operational and technology interests, and oversees new financial and investment models related to the domain as well as having P&L accountability.
Diffuse culture shock: Domains bring different groups together for the first time. Culture shock can occur without actions to unlock entrenched thinking and support open dialogues and difficult conversations, new forms of collaboration such as design thinking, and agile ways of working with small, nimble teams empowered to make decisions.
Key Priorities
The entire IT transformation is driving digital innovation, Business Process and SCM are on priority. We will look for blockchain technology for our SCM as a pilot.
“EIUL is going for RPA and completely digitized SCM for complete visibility into all aspects of the product lifecycle Data-driven, real-time inputs into all planning activities.”
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