IBM enhances Salesforce capabilities with acquisition of 7Summits


By MYBRANDBOOK


IBM enhances Salesforce capabilities with acquisition of 7Summits

IBM has taken over 7Summits, a Salesforce consultancy provider, in order to improve the firm's Salesforce, cloud, and AI capabilities. The financial terms of the deal remain undisclosed.

 

IBM said the purchase "is part of a broader IBM investment strategy in services and ecosystem partnerships to enable our clients' digital transformations through hybrid cloud and artificial intelligence (AI)."

 

Established in 2009, 7Summits is a Salesforce ecosystem company that designs and develops solutions to improve business results including customer relationship management, employee onboarding, engagement, sales, and cost reduction.

 

It has clients like Harvard University, Mitsubishi Electric, and Tenable.

 

7Summits will associate with IBM Global Business Services' Salesforce arm. As per the company, this arm of IBM is facing a "rising client demand" for business transformation services.

 

Over the next three years, the tech giant intends to expand hiring, training, and staff certification for Salesforce product development, including Tableau, Mulesoft, and Vlocity -- while also building out solutions that lean upon IBM's existing AI, deep learning, and hybrid cloud offerings.

 

"7Summits is part of a broader IBM investment strategy in services and ecosystem partnerships to enable our clients' digital transformations through hybrid cloud and AI," said Mark Foster, SVP of IBM Services. "Salesforce plays a critical role in transforming customer, employee and partner lifecycle processes into intelligent workflows that deliver accelerated business outcomes."

 

In an open letter to customers, 7Summits CEO Paul Stillmank said the acquisition was a moment "more than 12 years in the making," and during this time, the company has expanded from a small office in Milwaukee to "an undisputed leader in delivering intelligent digital experiences that unlock business value."

 

"Our mission to "enhance people's lives" is about our employees as well," commented Stillmank. "That cultural match with IBM is real and runs very deep."

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