Who We Are?
We have a strong in-country team dedicated to helping large Indian and global multinational organisations to expand globally and within India. We understand the importance of being close to our customers with offices in New Delhi (our headquarters), Bangalore, Mumbai, Pune, Gurgaon and Chennai.
We have multiple MPLS nodes across Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata and Pune, working with an extensive network of partners including Bharti, BSNL and Tata Teleservices & Reliance.
We have some key accreditations in the industry – including Avaya Platinum and Cisco Gold partnership status.
Besides, we support various community projects including the Kites – initiative of BT and Katha and St. Crispins in Pune, where we are helping transform communities through education, skills development, health and job-creation initiatives.
We are recognised by Gartner as a leader in both the Global and Asia Pacific Network Service Provider Magic Quadrants. We have won The Best Managed Services Provider at the Telecom Asia Awards in 2015 again. This is the 5th time BT Global Services won this prestigious regional award.
What facilities do we have?
We run our Asia Pacific Regional Centre of Excellence in Pune, which provides a single point of contact for all regional service enquiries and round-the-clock global fault management. At this facility our dedicated service centre team offers multilingual service in English, Japanese, Mandarin, Cantonese and Hindi. We also have a 24-hour service centre in Mumbai.
We opened our first Asia Pacific Security Operations Centre
In 2008, we established a Global Operations Centre in New Delhi to support existing centres in Hungary, Brazil and China.
We also have a customer innovation showcase in New Delhi, enabling customers to experience our technology first hand
We opened a new Global Development Centre (GDC) in Bangalore in May 2013 to further enhance our ability to design and deliver world class service to our customers.
We serve over 200 customers across India including, Wipro, HCL, Tech Mahindra, Microland and many more Indian customers going global and global multi-nationals operating in India. We serve customers across wide range of industries ranging from IT, ITeS, Banking & Financial Services, Pharmaceuticals, Manufacturing, Media & Broadcast and Healthcare.